A common problem that many students and staff face on campus is poor or no cell reception. This can affect your ability to place and receive calls using your mobile device. One possible solution is to use Wi-Fi calling, which allows you to make calls using FGC’s Wi-Fi network instead of your carrier’s cellular network.

Note

In order for Wi-Fi calling to work, your device must be connected to a Wi-Fi network with an internet connection. The college provides the FGC_Wireless Wi-Fi network free of charge for all campus visitors.
Calls made using Wi-Fi calling will likely disconnect when you move out of range of Wi-Fi, regardless of whether you have cell service or not, as an active call cannot be seamlessly transitioned from Wi-Fi to cellular service.
While Wi-Fi calling may allow you to place and receive calls using your device, text messages (SMS) likely will not see any benefit, as that technology typically requires carrier service.

How to enable

Please refer to the instructions below that match your device. For assistance with these steps, contact the Technology Helpdesk.

iPhone

To enable Wi-Fi calling on your iPhone, follow these steps:

Go to Settings > Cellular.
If your iPhone has Dual SIM, choose a line (below SIMs).
Tap Wi-Fi Calling, then turn on Wi-Fi Calling on This iPhone.
Enter or confirm your address for emergency services.

See the iPhone User Guide for more information: https://support.apple.com/guide/iphone/make-calls-using-wi-fi-iph78f4697ca/ios

Android

To enable Wi-Fi calling on your Android device, follow these steps:

Open the Phone app.
Tap More > Settings.
Tap Calls.
Tap Wi-Fi calling. If you can't see this option, it will be because your operator doesn’t support this feature.

See Google’s Help Center for more information: https://support.google.com/phoneapp/answer/2811843?hl=en-GB